Author: Kerry Freeman

Human Touch vs. AI: Could this mind-blowing AI revolutionise workplace communication?

Futurist and author Arthur C. Clarke, whose imagination and insight influenced so much in modern science and who predicted Artificial Intelligence 60 years ago, said “Any sufficiently advanced technology is indistinguishable from magic”. It seems that’s never been more true. Listen to the podcasts in…

The Employee Experience Gap: Create Personalised Employee Experiences through Listening

 In today’s rapidly evolving work environment, understanding employees’ needs and expectations is crucial for organisational success. The recent study conducted by Insight Avenue for Benefex, involving over 2,000 HR and Reward professionals and employees, reveals significant insights into the evolving landscape of employee experience (EX)….

How continuous employee listening strategies create sustainable value

The Significance of Employee Engagement  In today’s dynamic business landscape, employees demand more than a paycheck; they yearn for purpose, autonomy, and recognition.  Engagement skyrockets when personal aspirations align with the organisational mission. The research underscores the link between engaged employees and heightened well-being, satisfaction,…